Privacy Policy

At Zenvana, we are committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

 

1. Information We CollectWe may collect the following types of information: Personal Information: Name, date of birth, contact information, insurance details, etc.Health Information: Medical history, mental health records, symptoms, medications, and treatment plans (when submitted through secure portals).

Technical Information: IP address, browser type, device type, and usage data to improve site performance and security.

 

 

2. How We Use Your InformationWe use your information to: Provide psychiatric services and manage your careSchedule and manage appointmentsCommunicate with you about your careMaintain records in compliance with HIPAAImprove our website and service experience

 

3. Protection of InformationWe take data security seriously and implement safeguards including: HIPAA-compliant platforms and secure electronic health records (EHR)Encrypted communication and data storageLimited access to your information by authorized personnel only

 

4. Sharing of InformationWe do not sell or share your personal or health information with third parties except:With your written consentTo comply with legal obligationsIn coordination with your care (e.g., referrals or pharmacies, when authorized)

 

5. Your RightsAs a patient or user, you have the right to:Access and request copies of your health informationRequest corrections to your recordsWithdraw consent or request deletion (where applicable by law)

 

 

6. Cookies & AnalyticsWe may use cookies or similar technologies to improve website functionality and monitor traffic. These do not access personal or health information.7. Updates to This PolicyWe may update this policy periodically. Any changes will be posted here with the updated effective date.